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Product Reviews

Overview:

This article will walk you through the process of reviewing and publishing Product Reviews.

Example:

Below is an example of a Product Review.

To manage product reviews follow the steps below:

1. From the Acenda dashboard click Products
2. Then click Product Reviews
The PRODUCT REVIEWS page displays. Review are listed in descending Data/Time order.
3. Open an individual review by clicking Edit
The Product Review displays.

4. Edit the review as required before publishing:

  • Status:
    • Pending: The initial state of a review.  We recommend removing any profanities or external links from the review before making the review active. To publish the review you must change its status to Active.
    • Active: The review will appear on the Product Page.
    • Disabled: The review will not appear on the Product Page.
  • Score: The score the reviewer gave the purchased item.
  • Title: The Title of the Review. This will appear on the Product Page.
  • Comment: The comment of the review. This will appear on the Product Page.  We recommend scrubbing this for profanities and links to external websites.
  • City: The reviewer's city.
  • State: The reviewer's state.
  • First Name: The reviewer's first name.
  • Email Address: The reviewer's email address. This field will not appear on the Product Page.
5. Click Save

 

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