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Add Live Chat

Overview: 

Adding Live Chat to your site allows customers to interact with your sales, marketing and customer service teams.

Prerequisite Step: 

Create a Live Chat account.

To add a URL Redirect follow the steps below:

1. From the Acenda dashboard click Content
2. Then click Widget Library
The Widget Library displays.
3. Under the Live Chat widget tile click Add Widget
4. From the Dashboard menu click My Widgets
The WIDGETS page displays.
5. Click Edit in the Live Chat widget listing
6. Navigate to Live Chat > Settings > Installation > My website
7. Copy the license key found in the body of the page
8. From the Dashboard menu click My Widgets
The WIDGETS page displays.
9. Click Edit in the Live Chat widget listing
10. Paste the Live Chat license key into the LICENSE_KEY field
11. Click Save
12. From the Acenda dashboard click Themes
13. Then click Template Editor
The TEMPLATES page displays.
14. Using the template editor browse to the twig template that you wish to insert the Live Chat widget into.
15. Navigate to the section of the page before the </body> tag and insert the Live Chat widget.
16. Click Save
You can now Preview and Deploy the Live Chat widget.

 

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